Welcome to the Chalet Merlin

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Welcome to the Chalet Merlin

Welcome to Zermatt. Here are some useful links to our location:

Zermatt Tourismus
Schweizer Ski- und Snowboardschule Zermatt
Alpin Center Zermatt
Zermatt Bergbahnen, Preise & Pisten
Gornergrat Bahn Zermatt
Hotel Alex Zermatt

The 4-star house has been built in traditional Valais style, it conforms to the ‘MIN-ENERGY-STANDARD´ and it´s situated on the outskirts of the village.
Our five holiday apartments are cosy, contemporary and full equipped.
There is a bus stop, and a restaurant within a 200 metre radius.
10 minutes to the starting point of the Matterhorn Glacier Paradise cable car.

Welcome to Zermatt. Here are some useful links to our location:

Zermatt Tourismus
Schweizer Ski- und Snowboardschule Zermatt
Alpin Center Zermatt
Zermatt Bergbahnen, Preise & Pisten
Gornergrat Bahn Zermatt
Hotel Alex Zermatt

The 4-star house has been built in traditional Valais style, it conforms to the ‘MIN-ENERGY-STANDARD´ and it´s situated on the outskirts of the village.
Our five holiday apartments are cosy, contemporary and full equipped.
There is a bus stop, and a restaurant within a 200 metre radius.
10 minutes to the starting point of the Matterhorn Glacier Paradise cable car.
Included in the rent: taxi from/to the train on arrival/departure. (station Zermatt – Chalet – station Zermatt)
Welcome package, W-LAN access, final cleaning.
In Winter only: Sauna, steam room, shower & relaxing room.
Free use of the swimming pool at the Hotel Alex (centre /station, open: Offen: 04.06.18 - 07.10.18, 27.11.18 - 22.04.19

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Leisure/sports facilities of the host

Steam bath


Washing machine in the house
Baby cot
Baby chair
Clothes dryer in the house

Accommodation Type

Holiday apartment


Pick-up service from the closest railway station
Bread delivery
Ski room
Pets allowed
Payment with credit cards
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What our clients say


Summary of 14 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel. Learn more


Excellent hotel. Great rooms and fantastic service.

"Chalet is clean, cozy" "Beautiful views"
Room (5.0)
Service (5.0)
Location (4.5)

, Sun 24 February 2019

"My family and I have spent more than 15 years our skiing holidays in Zermatt. We love the town, the accommodations we have been in, the last 8 years in chalet merlin, have always been 1st class. Unfortunately, in recent years we have not had any luck with snow because it has been a bit scarce ... but that does not depend on anyone. Some years we have considered changing to another place in Switzerland but we always finish in Zermatt. In the future we also plan to visit Zermatt also in summer to go biking and trecking. ..... While we can we will continue visiting you."

Source: TrustYou Survey

, Sun 6 January 2019

"It has been a wonderful experience staying at Chalet Merlin during our New Year’s week of skiing in Zermatt. Full of very special details has made us feel at home. Also, I like to mention how clean and spacious our apartment was. Thanks so much to our dear hosts!!!"

Source: TrustYou Survey

, Wed 2 January 2019

"The chalet is clean, cozy and has beautiful views of all of Zermatt, The Gornergrat Railway, and the Matterhorn. It is located on a quiet street outside of the city center, but located near the stop for free bus into town, or about a 15-20 minute walk into the city center. It is also a short walk to Matterhorn Express gondola. The Chalet provided taxi vouchers to and from Zermatt train station. It is a great location for ski enthusiasts, making it easy to get to and from the slopes without needing taxi service. It was thoughtfully stocked and had all of the cooking essentials. The chalet is equipped with an elevator, ski room with lockers, and after-ski relaxation area with sauna and steam room. The Biner family are wonderful hosts. We were treated to fresh bread every morning and even Christmas gifts. The chalet is a well-run establishment. The Biner’s warmth and hospitality made for a wonderful swiss experience and we will definitely return."

Source: TrustYou Survey

, Tue 1 January 2019

"A great little apartment, with some very good touches - eg fresh bread and croissants each morning, good wifi, soaps & shampoo. Although located on the edge of the village, this is compensated by being in a quiet location with a great view of the Matterhorn, and the flat itself being well appointed. The transfer from the Bahnhof to the apartment is a good compensation for the location. We would definitely stay here again."

Source: TrustYou Survey

, Sun 9 September 2018

"We stayed in Chalet Merlin twice, but in different apartments. Both the Familie Biner & the apartments were wonderful! This time we stayed in Apt. Alex & whoever designed the layout did an excellent job. The morning bread is a very nice feature and we felt very much at home there."

Source: TrustYou Survey

, Mon 19 February 2018

"Was a very pleasant place to stay. Location might be a bit farther away from town for some, but then that keeps it quiet and peaceful. Depends on what one seeks."

Source: TrustYou Survey

, Tue 7 March 2017

"Well equipped, immaculately clean, fresh bread every morning, sauna/steam room below, this house is well run and the family committed to everyone having a good experience. We have stayed there for many years and love it."

Source: TrustYou Survey

, Sun 22 January 2017

"- The apartment is fantastic - The sauna is phenomenal - It is a very valuable detail to have the bread for breakfast at home every day - Also is a great detail the taxi vouchers for arrival and departure - When there is snow it is easy to get the chalet skiing and the ski facilities also. Though, we know, is not your responsibility, could be a good idea not put gravel on both sides of the street (breaks the skis) ... one side would be perfect. - Though the chalet it is not near the center, it is very comfortable to go down to the town center because it is very close to the bus, however the bus ends very soon. We are so grateful for your hospitality !!!"

Source: TrustYou Survey

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Chalet Merlin

Mr. Biner

Wichjeweg 343920 Zermatt
Telephone  +41 27 967 11 10

  • Imprint

    Contact address



    Richard and Sonja Biner-Perren

    Chalet Merlin

    Wichjeweg 34

    3920 Zermatt


    Phone: +41 27 967 11 10

    E-Mail: info@chalet-merlin.ch




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